QuickTip: NDR after restoring distribution groups or mailboxes

Quick tip on a problem that can occur after a deleted mailbox or distribution group has been restored. Users who send mails to the restored mailbox or distribution list receive an NDR with the following error message:

STOREDRV.Deliver.Exception:AccountDisabledException.MapiExceptionMailboxDisabled; Failed to process message due to a permanent exception with message The mailbox /o=FrankysWeb/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EX1/cn=Microsoft System Attendant cannot be opened.

QuickTip: NDR after restoring distribution groups or mailboxes

This problem occurs, for example, if an AD group has been deleted which was activated by email. If the AD group is now restored from the Active Directory recycle bin, the above error occurs. The same applies to mailboxes that have been disconnected or the associated AD user has been deleted and restored.

One of the following commands can be used to resolve the problem.

Exchange 2010:

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Get-MailboxDatabase | Clean-MailboxDatabase

Exchange 2013 or higher:

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Get-MailboxStatistics -Database MAILBOXDATABASENAME | ForEach { Update-StoreMailboxState -Database $_ .database -Identity $_ .MailboxGuid -Confirm : $false }

QuickTip: NDR after restoring distribution groups or mailboxes

The commands "Clean-MailboxDatabase" or "Update-StoreMailboxState" synchronize the Exchange mailbox/group status with the corresponding Active Directory object. After the corresponding command has been executed, the mailboxes can be sent again.

1 thought on “QuickTipp: NDR nach Wiederherstellung von Verteilergruppen oder Postfäechern”

  1. Hi Franky,

    Top-Seite, tolle Beiträge.
    Wir hatten das Problem mit Menschen, die an einen Verteiler geschrieben haben, welcher an mehreren Stellen umbenannt wurde.

    Würde das damit dann auch wieder gehen?

    Reply

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